Our Vision & Values

Our VISION is to be the clear choice of select organizations seeking a framework to achieve additional growth through focused strategies, human resource development and accountability, and related efficiency enhancements. This vision will be achieved with client ownership of the process and uncompromised integrity of the facilitator or consultant.

The following MISSION categories created from the Kaplan & Norton Balanced Scorecard, and Baldridge criteria will propel us towards our vision

#1 Customer
  Identify organizational needs and close organizational gaps, and then accept only the engagements where there is a win-win partnership with the client.
#2 Market Focus
  Constantly measure and adapt services to match evolving market requirements.
#3 Financial
  Charge fees that are fair to both the customer and the consultant/facilitator. Budget resources so that we can always meet our client's current and future needs.
#4 Supplier/Associates
  Evaluate the mix of services, suppliers and strategic alliances yearly to achieve optimal results for Alliance Professional Group and our clients.
#5 Learning & Growth
  Commit to constant personal and professional education and development.
#6 Organizational Excellence
  Model and transfer organizational best practices for a better future. What separates a good consultant from a bad consultant is a passion and drive for excellence.

The following CORE VALUES of the Company are non-negotiable, meaning that professional ethics must always match these values. To be a select organization for our value added services, the client must also embrace the following values in order to achieve maximum benefit and long term gains.

Webster's Guiding Definitions for Alliance Professional Group, LLC

#1 Integrity
  Soundness of sound moral principles, uprightness, honesty and sincerity.
#2 Ethics
  Conforming to the standards of conduct of a given profession or group. Moral.
#3 Honesty
  Truthful, trustworthy, fair and sincere. Straightforward.
#4 Credibility
  Believable, reliable. Statements match facts.
#5 Quality
  Competency, accuracy. Excellence.

Professional Standards:

#1 Education and knowledge are on-going . Applied knowledge is key.
#2 Never mislead others through the omission or distortion of the truth. Our word is our bond.
  Do not enter into a business relationship where we know: a) it will not succeed, b) it is not openly supported and reinforced by all top management, c) the client will not benefit more than the facilitator, and/or d) we are more interested in the client's success than are they.
#4 Treat everyone professionally regardless of their own demeanor. Set the standard and remember the real test of character and leadership is reflected by our conduct when resolving difficult situations. ALWAYS treat everyone with respect and enthusiasm.
#5 Give the customer more than they expect.
#6 Possessions of greatest value are not tangible. Instead, they are our relationship with others.
#7 Continuously update and utilize state-of-the-art processes.
#8 Return more to our personal and professional communities than we take.

Alliance Professional Group, LLC Code of Ethics:

As consultants, we are committed to the highest ethical standards of delivery and business operations. We are committed to:

#1 Delivering only professional quality products and services.
#2 Delivering projects at a reasonable price and on time, wherever and whenever possible.
#3 Accepting only projects for which we are qualified and can manage with high quality .
#4 Turning down jobs beyond our competency.
#5 Learning on our own time.
#6 Placing our client's interest ahead of our own.
#7 Always being honest with the client even if our words are not what the client wants to hear.
#8 Choosing work that supports our values and our reputation.
#9 Keeping proprietary and confidential information confidential.
#10 Avoiding all conflict of interest situations.
#11 Repaying any loss caused to our clients by our actions.
#12 Taking responsibility for our actions.
#13 Informing the client immediately if a problem arises or error occurs.
#14 Completing all work ourselves or advising the client before we use additional people.
#15 Avoiding working with competing clients at the same time.
#16 Conducting regular self-examination of our practice.
#17 Assessing our progress and results and learning from the experience.
#18 Continuing to provide excellent services that the client may never comprehend.
#19 Watching business expenses as if the money were coming out of our own pocket.
#20 Adhering to a consistent pricing structure and discussing any differences with clients or work.
#21 Charging only for the work that needs to be done.
#22 Charging only what we earn.
#23 Discussing what our client expects from us.

Source: Adapted from Biech, E. The Business of Consulting, San Francisco: Jossey-Bass, 1999

Client Ethics

Although too rarely discussed, ethical behavior on the part of clients is the critical second half for a solid partnering relationship between the consultant/facilitator and the client. Ethical behavior by both parties is critical to maximize trust, leading to quality deliverables and results through implementation. Our clients are always encouraged to avoid:

#1 Asking for a proposal in order to have the minimum number of quotes, without any intention of giving us the job.
#2 Having unrealistic expectations that go beyond the engagement agreement.
#3 Failing to provide data and information as promised.
#4 Withdrawing commitment from parts of the project in a manner that compromises the desired end result.
#5 Not meeting deadlines for approving work and submitting payments as outlined in the Agreement.
#6 Engaging the consultants services without funds to pay for those services or with the intent of delaying payments to conserve cash flow.
#7 Refusing to remove barriers for the consultant/facilitator.
#8 Failing to implement recommendations the client approved, thereby compromising results by which consultants and facilitators are measured.
#9 Requesting critical information be removed from a consultant's report.

Source: Adapted from Biech, E. The Business of Consulting, San Francisco: Jossey-Bass, 1999.